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 Information provided by Rainbow International of Cincinnati/NKY  


Given that we are experiencing what is likely to be the coldest winter on record for our area, and we are not out of the woods yet....these questions from last month are still very pertinent..... 


Q: What is the safest way to defrost a frozen pipe?

A:  NEVER use an open flame; high powered hair dryers, infrared lamps, heaters, heating tape all can be successfully used to thaw a frozen pipe.  If the pipe is close to the outside wall, a metal cookie sheet placed between the pipe and the outside wall will reflect heat back to the pipe.  Make sure to open the faucet and then heat the pipe working back from the faucet toward the frozen blockage.


Q: Is it necessary to remove all wet drywall if a pipe has burst behind it?

A: The drywall has to be removed to the extent that the plumber gets the necessary access to make the repair.  Surrounding affected drywall may not have to be removed if we are able to begin drying within 24-48 hrs. of the loss.


Q: What to I do first if a pipe bursts?

A: Close the shutoff valve to the affected pipe, or shut off the Main water supply to the home or building.  BTW..many homeowners might not even know where their main shutoff is.  To the extent possible, wipe or wet vac any standing water to avoid further absorption into flooring and subflooring.  


Q: How do I to prepare outside water spouts for winter.

A: Remove all hoses, drain and store; if there is an isolation valve, turn the water supply to the faucet off, open the drain line to clear.  Close faucet and drain lines when dripping stops. If you don't have an isolation valve, wrap the outside faucet head and all exposed pipes back to the wall with foam insulation and secure.  Check frequently to make sure it remains secure.   


Helpful Tips


Tips to Share: 



The recent "polar vortex" probably reminded many of us where the "vulnerable" places our in our homes...pipes, chimney flues, missing caulk, old windows, lack of insulation....the list can go on, and for many be overwhelmingIf some weatherman are correct, we are in for more of the sub-zero temperatures.  Here's a list of easy things your policyholder can do now to protect their homes from damage, and and keep those energy bills more under control.  Make it a "New Years Resolution for Your Home"... 

  • Check all windows to make sure they are closed tightly and locked.  
  • Check all doors to make sure the seal around them is in good condition
  • Check under the threshhold of all exterior doors for air intrusion.  Caulk as necessary.
  • Make sure all water to the outside is turned off and lines are drained.
  • Add insulation to electrical outlets 
  • Add insulation in the attic as needed to attain maximum R value (most heat is lost thru the roof)
  • In really frigid weather, let the water faucet at the lowest part of the home drip slightly
  • Open all cabinet doors where water lines are on outside walls to allow heat from the room into that space







Rainbow International of Cincinnati/NKy

430 Mill St., Cincinnati, OH  45215

1077 Industrial Rd., Cold Spring, KY 41076

(513) 271-1000 OH

(859) 371-0001 KY






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